The first thing you should do is reset your password. We'll send a reset link to the email address associated with your IFTTT account.
It's asking me for a 6 digit two-step verification code.
Enter in the two-step verification code from the authentication method you set up when you enabled the extra security layer on your account. If you don't have that method available, enter the backup code that you saved when you turned on two-step verification.
I'm not getting a two-step code or my backup code isn't working.
There could be a few reasons for this:
- The phone number you use for SMS two-step verification changed
- You're located in a country where SMS two-step verification may not work reliably
- You switched phones and no longer have the authentication app installed
- The backup code may have a typo or the one you saved is an older one, backup codes reset each time you disable and re-enable two-step verification
Can you reset my phone number or authentication method?
To maintain the security of your account, IFTTT can't update the phone number or your authentication method. We also don't have access to your backup codes.
What are my options?
If you're still stuck, the only option is to delete your IFTTT account so you can recreate it with the same email address. Please contact us with this request and we'll take care of it for you.
This will delete all current connections on your account. This cannot be reversed.