The first thing you should do is reset your password. We'll send a reset link to the email address associated with your IFTTT account.
If you're unsure which email address you used to create your account, it's possible you signed up using Apple’s Hide My Email feature. To check for this, follow the steps outlined in this guide.
It's asking me for a six-digit two-step verification code
Enter in the two-step verification code from the authentication method you set up when you enabled the extra layer of security on your account. If you don't have that method available, enter the backup code that you saved when you turned on two-step verification.
I'm not getting a two-step code or my backup code isn't working
There could be a few reasons for this:
- Your SMS-based two-step verification number changed. Note: SMS is no longer supported for new two-step setups; if this applies to you, you'll need to [disable and re-enable two-step verification] using an authenticator app instead of updating the number directly
- You're located in a country where SMS two-step verification may not work reliably
- You switched phones and no longer have the authentication app installed
- The backup code may have a typo, or the one you saved is outdated. Backup codes reset each time you disable and re-enable two-step verification.
Can you reset my phone number or authentication method
To maintain the security of your account, IFTTT can't update the phone number or your authentication method. We also don't have access to your backup codes.
What are my options?
If you're still stuck, the only option is to delete your IFTTT account so you can recreate it with the same email address. Please contact us with this request and we'll take care of it for you.
This will delete all current connections on your account. This cannot be reversed.