If you're not seeing your device or account listed in the dropdown while creating or managing your IFTTT applets, it can be due to a connection issue or unsupported device. Here’s how you can resolve the issue:
Reconnect the Service
Sometimes, reestablishing the connection between IFTTT and your service can resolve issues. Here’s how to reconnect the service:
- Visit the service's page on IFTTT.
- You can do this by searching for the service or navigating through the Explore tab.
- Once on the service page, click settings in the top right, then the Reconnect button.
- Follow the prompts to log back into your account and give IFTTT permission to access your device or service.
After reconnecting, return to the Applet composer then check the dropdown again to see if your device or account is now listed.
Verify Device & Service Compatibility
Ensure the device or service you're using is compatible with IFTTT. You can confirm this by checking the product details or specifications from the manufacturer’s website or the service's page on IFTTT.
- If your device or service doesn’t support IFTTT, it won’t appear in the dropdown.
- If the device is listed as compatible but isn’t showing up, ensure it’s correctly connected to the service and properly set up within the manufacturer’s app or website.
Ensure the Correct Account is Connected
If you have multiple accounts with the same service, it's important to make sure you’ve connected the correct one to IFTTT:
- Go to the service’s page on IFTTT and confirm which account is currently connected.
- If it’s not the right account, click Reconnect and log in with the correct credentials for the account that has the devices or options you expect to see.