Try out these general troubleshooting tips that can help get your Applet up and running:
- Refresh your service connection. Refresh your connection to the services involved in an Applet by going to the service page and clicking "Edit connection." Starting fresh can help clear up problems your Applet may be having. Here's a screenshot to help you see where to edit your connection:
- Search for service specific tips. Google "[service name] IFTTT help" - it's possible that the service has tips and specific requirements in their help center for how to use their service with IFTTT.
Double-check the trigger and action fields in your Applet. Verify that the intended Ingredients are being used where and how they should be. For example, don't use a filename ingredient for an image action field.
Test a variety of Applet configurations. When triggering an Applet for testing purposes, you can use the "Check now" button on the Applet card to force the Applet to check for a trigger. If you ever see a 'Cannot check Applet' error, it means something is preventing the Applet from running. Make sure your Applet is set up using the correct fields and ingredients.
Check your Activity Feed to see if there are any error messages there that can help you understand what is preventing your Applet from running. There is an error glossary that can help you better understand errors in your feed. If a specific service returning an error, try refreshing your connection to that service.
If you are using an Applet with an IoT device (smart home products, voice assistants, etc) that is not running successfully, try a full reset of the device, double check that you have connected IFTTT to the same device account where it is registered, and ensure your internet connection is strong. Also confirm that your device is IFTTT compatible.
- 'File Not Found' error, it is likely that a required Applet field is empty or not filled out with the correct ingredient. Check your Applet settings to see if they can be modified.
Applet errors can sometimes be tricky to pinpoint, as they can be caused by either service involved in the Applet or from problems on IFTTT's side. If the above information doesn't help to get your Applet working, please visit the IFTTT status page and the community on Reddit to see if your problem is known or being experienced by other users.