Which payment methods can I use?
We accept all major credit and debit cards when you subscribe on the IFTTT website. To subscribe via PayPal, check out these instructions.
You can also subscribe via Apple App Store or Google Play Store in-app payment from the IFTTT mobile app ( iOS / Android ).
Can I get a free trial?
You sure can! When you upgrade your Free Tier account to IFTTT Pro or Pro+, we grant you a 7-day free trial. If you don't like it and cancel before the trial runs out, you won't be charged.
Please note, if your account previously had a free trial you won't be eligible for another trial.
How is my subscription renewed?
We automatically renew your subscription on the same day each month or year.
How can I cancel my subscription?
If you started your subscription on the IFTTT website, cancel your subscription by heading to the Billing page and clicking Cancel.
If you signed up via in-app payment, follow these instructions for canceling your subscription ( Apple App Store / Google Play Store ).
Please note that this simply cancels the automatic renewal of your subscription. You will retain access to Pro/Pro+ features until the end of your current billing cycle, and will not be charged again by IFTTT.
Where can I update my billing information?
Head to the Billing page and click Edit payment info.
What happens if a payment fails?
If we are not able to charge your account upon renewal, we will let you know via email and try again later. We will keep your subscription active for 14 days so you can fix any issues or update the payment method on your Billing page.
After 14 days, your account will be automatically downgraded to the Free plan.
Why is my payment failing?
Double-check that the information you are entering is correct, including the expiration date and security code. Some banks and card issuers limit online transactions by default. You can reach out to your bank and ask if that's the case or if there are any other reasons why the transaction was not successful.
Can I get a receipt?
Sure! You can download receipts from the Billing page. Let us know if you are missing any.
Do you offer refunds?
No, all payments are final and non-refundable.
Why is my account showing as Pro in the app but Free on IFTTT.com?
IFTTT subscriptions are managed at the account level, not based on the device or platform you are using.
If you see an active Pro or Pro+ subscription in the mobile app but a Free tier badge on IFTTT.com, this usually means you are signed into two different accounts.
To resolve this, open the mobile app while signed into the account showing your Pro or Pro+ subscription. Go to the Profile tab, tap account and check the email address listed under your account details. Then make sure you are signing into IFTTT.com using the same email address.
In some cases, using a social login such as Google or Apple (learn more about social login here) can unintentionally create a second account, which leads to this mismatch.
Can I use IFTTT for free?
Yes! You can create an IFTTT account for free, with no subscription required. The free plan lets you enable up to two Applets, each with one trigger and one action. Pro and Pro+ plans offer additional features, and you can see a full comparison at ifttt.com/plans.
How do I downgrade to the free plan?
When your account is canceled, it will automatically be downgraded to the free plan, and no further action is needed on your part.