Which payment methods can I use?
Can I get a free trial?
You sure can! When you upgrade your Free Tier account to IFTTT Pro or Pro+, we grant you a 7-day free trial. If you don't like it and cancel before the trial runs out, you won't be charged.
Please note, if your account previously had a free trial you won't be eligible for another trial.
How is my subscription renewed?
We automatically renew your subscription on the same day each month or year.
How can I cancel my subscription?
If you started your subscription on the IFTTT website, cancel your subscription by heading to the Billing page and clicking Cancel.
Please note that this simply cancels the automatic renewal of your subscription. You will retain access to Pro/Pro+ features until the end of your current billing cycle, and will not be charged again by IFTTT.
Where can I update my billing information?
Head to the Billing page and click Edit payment info.
What happens if a payment fails?
If we are not able to charge your account upon renewal, we will let you know via email and try again later. We will keep your subscription active for 14 days so you can fix any issues or update the payment method on your Billing page.
After 14 days, your account will be automatically downgraded to the Free plan.
Why is my payment failing?
Double-check that the information you are entering is correct, including the expiration date and security code. Some banks and card issuers limit online transactions by default. You can reach out to your bank and ask if that's the case or if there are any other reasons why the transaction was not successful.
Can I get a receipt?
Sure! You can download receipts from the Billing page. Let us know if you are missing any.
Do you offer refunds?
No, all payments are final and non-refundable.