IFTTT is a platform that serves as an intermediary between hundreds of different services. How you get support largely depends on what type of problem you're having. Here are our guidelines on how to get the support you need.
Problems with an Applet or service
In most cases, following our guides on troubleshooting can help with common issues people face without having to contact support. If you still need help after that, follow the guide below.
- Do a search online for the problem, perhaps you're not alone! There may be tips others have shared, or solutions to problems people have posted.
- 💡Protip: Searching for [Service] IFTTT help is a good place to start.
- Check out the communities of IFTTT experts on Reddit and Hackster.io. You can search for your problem and even ask the community for help.
- 💡Protip: These are your best places for support with the more DIY features of IFTTT, such as Webhooks.
- Get in touch with the service's support. Most services on IFTTT have tools available to them to help diagnose problems, and many have guides on how to best use IFTTT in their documentation.
Request a new Applet, service, trigger, or action
IFTTT is a platform, which means that our role is to provide a place where services can build countless different types of connections. What those connections can do is largely up to what type of integration the service has built on IFTTT. If you don't find the one you're looking for, let the service know!
Service is on IFTTT
- How to provide feedback on an Applet
- How to suggest a new Applet
- How to suggest a new trigger or action
Service is not on IFTTT
Hundreds of different services are on IFTTT, with more added every week. If you don't see the one you're looking for, tell them about IFTTT! The more the merrier. 🙌
Problems with your IFTTT account
Login issues, two-step verification, account access – all issues we'd be happy to help with. Check out our guides and send us a message if you still need help.
Need to locate an IFTTT account
Is there something running via IFTTT that you can't locate the account for? We can help you find it if you're not having any luck.
Spam and abuse on IFTTT
Report a problem with the IFTTT website or mobile app
Note: This refers to problems specifically with our website or the IFTTT mobile app, this does not apply to issues with most Applets and services. Examples of problems to report may include issues like location, notifications not working, or reporting a security concern.
When reporting a problem, try and include as much of the information below as possible. The more information you can provide, the better we'll be able to reproduce the problem and prioritize fixing it.
- A clear description of the problem
- Steps you took to get to the problem
- Is the problem reproducible? If so, is it consistent?
- Error messages
- Any other information that may be helpful
We don't respond to all reports that get sent in but we do identify trends and will escalate problems as necessary.